Shipping & Delivery
We strive to ship our orders within 1-3 days from purchase, this is dependent on availability and credit verification. Custom orders will require longer, this is communicated individually.
Once your order is shipped, we estimate you will receive your order within 2-5 working days of its ship date. Unless this is for a Next Day, in which case, if ordered before 12pm, your order will be arrive the next day.
If you need your item(s) sooner, please add notes at the check out stage/ feel free to email us directly on Contact@GisawLondon.com and we will do our best whenever possible.
Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
Once your package has been shipped out and handed to the respective courier, you cannot change the shipping method.
Please note that international shipments will arrive within 14 days, although we aim to get it to you quicker. We reserve the right to cancel orders due to shipping restrictions in place worldwide. Customer service will notify you if this cancellation occurs. Shipping costs are non-refundable. We are unable to ship to PO Box and military addresses. GISAW London is not responsible for packages once they have been scanned and delivered.
How much are Duties & Customs?
The prices displayed on our website do not include taxes and duties. We are not responsible for any duties that you may incur.
Do you offer returns/ exchanges on International Orders?
Currently, all International orders are FINAL SALE and may not be returned or exchanged. GISAW London is not responsible for international shipments lost in transit.
If you require an Outfit for a specific date, are interested in a Bulk order or have any other questions then please contact us: email@example.com.